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Policy

Marketplace Disclaimer

GoldNepal helps buyers discover jewellery information and contact sellers, but transactions are handled directly between buyers and sellers.

Effective date: July 31, 2026.

GoldNepal Is a Lead-Generation Marketplace

GoldNepal helps visitors discover jewellery listings, design references, gold and silver rate information, calculators, seller profiles, store websites, and contact paths. GoldNepal is not currently an ecommerce checkout store for third-party jewellery transactions. The platform generates discovery and inquiry leads for sellers and helps buyers move from research to a direct conversation with the relevant store.

Transactions Are Between Buyer and Seller

Any purchase, booking, order, payment, advance, delivery, return, exchange, warranty, repair, tax, customs, or dispute is handled directly between the buyer and the seller. GoldNepal does not hold payments, does not guarantee delivery, does not certify product purity, does not provide escrow, and does not take responsibility for transaction outcomes between buyers and sellers.

Listings Are References

Jewellery listings, seller profiles, images, descriptions, prices, contact links, and store references may come from seller submissions, public pages, public websites, public social profiles, manual research, or seller catalog feeds. They are published to help buyers discover options and contact the relevant store. They should not be treated as a final offer, guarantee, endorsement, or certification by GoldNepal.

Rates and Calculations Are Informational

Gold and silver rates, currency conversions, calculator outputs, purity breakdowns, and making-charge estimates are informational benchmarks. Final shop quotes may differ because of purity, weight, making charge, wastage, stone value, design complexity, taxes, duties, shop policy, seller margin, payment terms, and availability.

Verify Before Paying

Before paying any seller, buyers should verify seller identity, business address, product images, current stock, gold or silver purity, weight, hallmark or certification, making charge, wastage, tax, payment method, delivery terms, return terms, repair terms, and receipt details. Diaspora buyers should take extra care when arranging remote purchases, shipping, family pickup, or international payments.

Corrections and Rights Requests

If a seller profile, jewellery listing, image, product name, business reference, contact detail, or URL is inaccurate or should be removed, contact GoldNepal through the Contact page or email [email protected] with the page URL and requested change. We may correct, replace, attribute, disable, or remove references after review.

No Endorsement Unless Stated

A store profile or jewellery listing on GoldNepal does not automatically mean GoldNepal endorses, certifies, sponsors, or guarantees that store, product, price, or transaction. Any explicit partnership, paid placement, sponsorship, or verification program will be labelled separately if introduced.

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