We're Here to Help

Talk to the GoldNepal Team

Questions about live rates, seller marketplace access, or catalogue listings? Send an inquiry and we'll reply with clear next steps.

Send Inquiry

Ready to do business

Clear pages, lead capture, and customer-focused messaging are ready for review.

How to Reach Us

Fastest responses come through the inquiry form. For marketplace sellers, include your business name and product category.

General Inquiries

Rate questions, calculator help, and guide feedback—expect a reply within one business day.

Seller & Partnership Requests

Marketplace onboarding, investment gold/silver listings, and wholesale catalogue access.

Media & Collaborations

Press, content partnerships, and industry data requests.

What Happens Next

Our team reviews every inquiry personally. Sellers receive onboarding steps; buyers get directed to the right tool or guide.

Average first response: under 24 hours

Direct access to marketplace dashboard for approved sellers

Dedicated support for catalogue and pricing questions

Questions customers may ask

Submit the inquiry form with your business name and product category (bars, coins, jewellery, etc.). After verification, you'll receive dashboard access to build your branded catalogue.

Mention your use case in the inquiry form. We offer feed partnerships and alert options for verified jewellers, fintech apps, and media outlets.